![]() ![]() ![]() Many expressed ongoing concerns with packages being left with neighbours, dumped in the lobbies of their apartment buildings, or lost altogether. I was contacted by so many people I finally had to start tracking the complaints on a chart. The messages came from students, expats, lovepats, immigrants, native Dutch residents, and others who had all encountered frustrations while trying to get packages from relatives, friends, and others in the EU as well as North America, Australia, Asia, and Africa. ![]() I was quickly bombarded with complaints about not just PostNL but UPS, DHL, and a few other delivery services. We’re not the only ones having these issues.įor this article, I asked the readers of Dutch News to send me their own stories of problems they’ve had with the post lately. These are just two gift packages we’ve received at our house in recent months that have arrived with steep taxes and other fees attached. Here’s the rundown on what’s happening…and why it’s going to continue.Ī birthday gift from my sister and a family heirloom for my partner Marie. You may have even found yourself in an aggravating ordeal with the customer service departments of PostNL, DHL, or another delivery service. If you’ve received a package from overseas in recent months, there’s a good chance you had to pay substantial fees on it, even if it was a gift or a personal item. Why have overseas shipments to the Netherlands become such a nightmare JPhoto: Brandon Hartley Photo: Brandon Hartley ![]()
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